Privacy Policy

Last updated: 28/11/2025

This Privacy Policy explains how PSM Recruitment Ltd collects,
uses and protects your personal data when you visit our website, register
as a candidate, use our recruitment services, or contact us in any way.

Who we are

Data controller: PSM Recruitment Ltd

Address: 24a St Radigunds Rd, Dover, CT17 0JY, United Kingdom

Phone: 01304 272223

Email: info@psmrecruitment.co.uk

We are a recruitment agency based in Dover, supporting candidates and
employers with permanent and temporary recruitment. For the purposes of
UK data protection law (including the UK GDPR), we are the data controller
of the personal data we hold about you.

What data we collect

Candidate data
▶

When you register with us as a candidate, we may collect:

Name, contact details (phone, email, address)
CV, employment history, education and qualifications
Skills, training records and professional memberships
Right to work information and identification documents
Referee details and reference information
Salary expectations, notice period and job preferences
Notes from calls, meetings and interviews with you

Client and contact data
▶

For clients, suppliers and business contacts we may collect:

Name, job title and contact details
Company name, address and invoicing details
Information about vacancies, placements and assignments
Communication history and meeting notes

Website and communication data
▶

When you use our website or contact us, we may collect:

Information you submit through forms (e.g. enquiries, job applications)
Technical data such as IP address, browser type and pages visited
Marketing preferences and communication history
Cookie and analytics information (see “Cookies” below)

How we use your data and legal basis

We only use your personal data where we have a lawful basis to do so under
UK data protection law. These are usually:
contract, legitimate interests,
consent and legal obligation.

Purpose	Examples of activity	Legal basis
Providing recruitment services to candidates	Registering you, matching you to roles, sending your CV to potential employers, arranging interviews and managing job offers.	Performance of a contract Our legitimate interests in operating a recruitment business.
Providing recruitment services to clients	Taking vacancy details, shortlisting candidates, arranging interviews and managing placements.	Performance of a contract Our legitimate interests in supplying staff to clients.
Managing our relationship with you	Responding to enquiries, keeping you updated about relevant roles, requesting feedback and maintaining contact details.	Performance of a contract Legitimate interests (to keep our records up to date and provide an effective service).
Legal and regulatory obligations	Right to work checks, payroll or invoicing information for assignments, audit and HMRC requirements.	Legal obligation
Marketing and updates	Sending information about roles, news, or services we think may be of interest to you.	Legitimate interests where permitted, or your consent where required. You can opt out at any time.
Improving our website and services	Monitoring how our website is used, troubleshooting issues and improving user experience.	Legitimate interests (to run and improve our business and website).

Who we share your data with

We may share your data with:

Clients and prospective employers so that we can
introduce you for roles and manage the recruitment process.
Service providers who help us deliver our services
(e.g. IT support, cloud storage, CRM, payroll providers), under
appropriate confidentiality and data protection obligations.
Professional advisers such as accountants, insurers
and legal advisers.
Regulators and law enforcement where we are required
to do so by law.

We do not sell your personal data to third parties for marketing purposes.

International transfers

Most of our processing takes place within the UK. If we ever transfer your
data outside the UK (for example, where a service provider uses servers
based overseas), we will ensure appropriate safeguards are in place, such
as standard contractual clauses or equivalent protections required by law.

How long we keep your data

We keep your personal data only for as long as necessary to fulfil the
purposes we collected it for, including any legal, accounting or reporting
requirements.

Candidate records are typically retained while we are actively engaged
with you and for a reasonable period afterwards, so that we can consider
you for future roles.
Client and supplier records are retained for as long as we have a
relationship with you and in line with our statutory obligations.

When data is no longer required, it will be securely deleted or anonymised.

Your rights

Under UK data protection law you have a number of rights in relation to
your personal data, including the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data in certain circumstances
Object to our processing where we rely on legitimate interests
Restrict how we process your data in certain situations
Request a copy of your data in a portable format
Withdraw consent where we rely on your consent for processing (for
example, marketing).

To exercise any of these rights, please contact us at
info@psmrecruitment.co.uk.

Cookies and website tracking

Our website may use cookies and similar technologies to improve
functionality and analyse how visitors use the site.

Essential cookies help the website operate correctly.
Analytical cookies (where used) help us understand visitor numbers and
which pages are most popular.

You can usually control cookies through your browser settings. For more
detailed information, please refer to our Cookie Policy if available on the
website.

How to contact us

If you have any questions about this Privacy Policy or how we handle your
personal data, please contact:

PSM Recruitment Ltd
24a St Radigunds Rd
Dover, CT17 0JY
Phone: 01304 272223
Email: info@psmrecruitment.co.uk

Concerns and complaints

You also have the right to make a complaint at any time to the UK
supervisory authority for data protection, the Information Commissioner’s
Office (ICO). However, we would welcome the chance to deal with your
concerns first, so please contact us in the first instance.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be
posted on this page with an updated “Last updated” date. We encourage you
to review this page regularly to stay informed about how we protect your
information.

This Privacy Policy is provided for general information only and does not
constitute legal advice. You may wish to seek independent legal guidance
to ensure it meets your specific regulatory requirements.